Commercial Enquiry Privacy Notice | PROLIFIQ
THE MOVEMENT / PRIVACY NOTICE
Your enquiry. Handled with care.
How PROLIFIQ receives, processes and follows up on enquiries submitted through our commercial Navigator.
TRANSPARENCY BY DESIGN
What you should know.
Clear information about the enquiry process, opt-in follow-ups and requests for access or correction.
How commercial enquiry information is used
This notice describes information submitted through PROLIFIQ's commercial navigator and enquiry form. It complements any broader website privacy policy and is not a substitute for the terms of a specific service agreement.
What the enquiry form requests
When you submit an enquiry, we ask for your name, email address, company (optional), phone number (optional), commercial service of interest, project summary, anticipated timeline and budget range. We also record the website page where your enquiry began, a unique ticket reference, status and the submission time. Technical measures may temporarily process network information to reduce abuse.
Why we use this information
The information is used to review your request, reply to you, coordinate potential services, and manage the enquiry through a private WordPress ticket queue. Appropriate staff may access the enquiry for these purposes. The plugin submits notification and acknowledgement emails to the website's configured email provider.
Email reminders
Follow-up reminder emails are optional. If you opt in and the ticket remains new, automated reminders may be scheduled approximately two and five days after submission. You can stop them through the opt-out link in a reminder or by contacting the team. A service enquiry does not automatically subscribe you to unrelated marketing communications.
Information handling and retention
Enquiry records are stored within the website's WordPress system and its operational backups. Staff should restrict access to authorized commercial and support personnel and retain enquiry information only as reasonably necessary to manage commercial requests and related obligations. The site's WordPress and email hosting providers may process information to deliver these services.
Your enquiries and requests
To request access, correction or deletion of commercial enquiry information, or to ask about how your request was handled, email info@weareprolifiq.com and include your ticket reference if available. Do not send passwords, medical records or sensitive athlete information through general enquiry channels.
Last updated: October 31, 2026. This notice describes the commercial enquiry workflow; it should be reviewed alongside the organization's formal privacy and retention policies before production rollout.
PRIVACY & SUPPORT
Questions about your information?
Contact our team with your ticket reference if you have one. Please avoid sending passwords, medical information or confidential records in a general enquiry.